Privacy Policy

Last Updated: January 1, 2025

Welcome to Smile Clay (www.smileclay.com). We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other international privacy standards.

1. What Information We Collect

To provide a seamless shopping experience, we collect the following data:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: IP address, browser type and version, time zone setting, and operating system.

Note: We do not store credit card information. All payments are processed securely through encrypted third-party gateways (e.g., PayPal or Stripe).

2. How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

  • Order Fulfillment: To process and deliver your order and manage payments.
  • Customer Support: To notify you about changes to our terms or respond to your inquiries.
  • Marketing: To deliver relevant website content and advertisements to you (only with your explicit consent).
  • Security: To use data analytics to improve our website, customer relationships, and experiences.

3. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order information is typically kept for 7 years to comply with tax and legal obligations.

4. Your Legal Rights (GDPR & CCPA)

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data (“the right to be forgotten”).
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

5. Cookies

We use cookies to enhance your site navigation, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Contact Us

For any questions regarding this Privacy Policy or our privacy practices, please contact us at: